Have now put up all over the building signs telling them when their departure times are, to return their passes and to not leave their belongings behind after today as no one will collect them for them from tomorrow. Also that the check out time of the hotel is 10.00 so if they have a later flight then leave their bags in the luggage after they check out.

No one can complain about not knowing what they had to do, now it’s up to them.